Cookie Policy

Last updated: 1 April 2026

At Keno Aus, we use cookies and similar lightweight technologies only to make your visit smoother and to help us continue delivering outstanding casino events. Think of cookies as the ambient lighting of the internet — they remember your preferences, recall where you were in the booking process and make sure you're not pestered with the same prompts every single visit. We never use them to advertise, track you across other websites or build profiles on your behaviour. Everything we do is fully aligned with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Essential cookies operate on contractual necessity so the site functions correctly when you're browsing our packages and submitting enquiries. Functional and performance cookies operate on your consent or our legitimate interest in maintaining a well-performing, user-friendly website. We do not place advertising cookies, retargeting pixels or anything that follows you around the web after you leave our site. If that ever changes, we will inform you clearly and ask for your consent before anything new is set. All cookie data remains in Australia, is encrypted and is protected by the same security standards applied to all personal information we hold. We conduct regular reviews of our cookie setup to make sure everything remains necessary and appropriate. Questions about cookies or anything else? Reach out at events@kenoaus.com — we get back to you promptly.

We keep our cookie list concise and purposeful. Only four types are in use, and three of them are simply quiet helpers working in the background. Essential cookies ensure the booking form submits correctly, your chosen language is retained and the site doesn't lose track of your session mid-way through an enquiry. Consent cookies record that you've already acknowledged our cookie notice so we don't repeat the prompt on every visit. Functional cookies preserve small preferences such as your currency display or which event page you last visited. Performance cookies, powered by Google Analytics with IP anonymisation enabled, provide us with aggregated insights such as which pages attract the most interest or how many visitors are browsing on mobile devices — all without ever identifying you as an individual. No names, no email addresses, nothing personally identifiable. Retention is kept to a minimum: essential and session cookies disappear when you close your browser tab, consent and functional cookies are stored for a maximum of one year, and performance data is automatically deleted after 14 months in line with Google's shortest available retention option. We do not share cookie data with advertisers, data brokers or unrelated third parties. The only external party that receives any information is Google Analytics, and even then it is anonymised and governed by a strict data-processing agreement ensuring full APP compliance within Australia. Declining non-essential cookies will not prevent the site from working — you will simply need to re-enter certain preferences on your next visit.

Managing your cookie preferences is straightforward. When you first arrive on the site a clear prompt appears offering you the choice to accept all cookies, decline non-essential ones or customise your selection in detail. You can revisit and adjust these preferences at any time by using the cookie settings option in the site footer. Alternatively, your browser settings give you direct control over what is stored on your device. All cookie data is encrypted in transit and at rest, stored on Australian servers with strict access controls in place. Only a small number of team members have any access to cookie-related data, and only where operationally necessary. We review our entire cookie setup every six months, removing anything that is no longer needed and updating this policy accordingly. If a significant change is made we will update the date at the top of this page and notify registered users where appropriate. For any questions, concerns or feedback about how we handle cookies, contact us at events@kenoaus.com or use the enquiry form on our contact page. If you believe we have not handled your information correctly you may also lodge a formal complaint with the Office of the Australian Information Commissioner at https://www.oaic.gov.au. This policy should be read alongside our Privacy Policy and Terms of Service, both accessible from the footer. We want every interaction with Keno Aus — on the site and at the tables — to be easy, clear and enjoyable.